MD Suhel Kachwala Speaks To GB About His Vision, Plans & Business Practices
A second-generation entrepreneur in the glass industry, the FG Glass MD credits strong support system within the family business for growth and success.
In an interview with Glass Bulletin, Mr Suhel Kachwala, Managing Director of FG Glass Industries Pvt Ltd, spoke about his company’s commitment to delivering high-quality glass products and services, and the practices it follows to keep doing that while staying “ahead of the curve”.
Excerpts from the interaction:
– Tell us about FG Glass India and its products range
FG is a reputable glass processing company that has been serving clients in various industries for the last two decades. We are committed to delivering high-quality glass products and services, and take pride in our state-of-the-art production facilities, advanced technologies, and skilled workforce. Through continuous research and development, we stay ahead of the curve and offer our clients innovative and cutting-edge glass solutions. Our product range covers architectural, security and fire-rated solutions and each product is designed and produced to meet the highest standards of quality and safety and can be customized.
– What is the vision of your company?
At FG, we have a clear and ambitious vision. Our primary focus is to continue building a strong and reputable brand in the glass industry.
Over the years we have invested vast resources to establish a brand image that is recognized for its quality, innovation, and customer satisfaction.
As a result, FG is now ranked among the top glass processing companies in the country and globally across related industries.
Our goal is to further expand our presence in new and emerging markets, while maintaining our commitment to delivering superior glass products and services to our clients. We want to be recognized as the leading glass processing company in the industry, with a reputation for excellence that is second to none.
– What inspired you to join the family business and what changes have you noticed in the industry compared to the time when your parents started the company?
I have always had a passion for business and technology, which led me to pursue a post-graduate degree from Boston. After gaining valuable academic and professional experience in the US, I made the decision to return to India and join my family’s business. I was inspired to take forward the legacy of our family and grow our business by leveraging my skills and expertise.
Joining the family business in the glass industry presented a unique set of challenges, particularly in adapting to the different market dynamics in India.
Since then, the glass industry has undergone significant changes, particularly in terms of technological advancements and growing demand for innovative and sustainable solutions.
– What challenges have you faced as a second-generation entrepreneur in the glass industry and how have you adapted to the evolving market?
As a second-generation entrepreneur in the glass industry, I have faced various challenges, but my confidence in our family legacy has been a driving force to overcome them. At FG Glass, we have a strong support system within the family business, which has been instrumental in our growth and success. We recognize that our company’s growth has been a collective effort, and we have been able to build a loyal customer base because of our combined efforts. In terms of adapting to the evolving market demands and technological advancements in the industry, we have remained agile and innovative.
I have played a role in overseeing the finance of the company, as well as spearheading new product development ideas. In 2009, we took a significant step towards expanding our business by setting up a base outside India. Today, we export to over 35 countries, including neighbouring and developing countries, and have an export house status.
Our approach to developing new ideas and products involves brainstorming, market research, and a deep understanding of customer needs.
– What are some of the prestigious projects you have done at FG?
FG has undertaken several prestigious projects, covering airports, commercial and residential towers, hotels, hospitals, museums and government buildings. These ventures showcase FG’s architectural expertise, innovation, and commitment to excellence in creating iconic structures. From historical landmarks to cutting-edge designs, FG continues to leave a remarkable impact in the field of architecture and construction.
– What initiatives have you taken to promote innovation and sustainability?
As a responsible corporate citizen, FG Glass is committed to promoting innovation and sustainability in our business operations. We believe that we have a social responsibility to contribute towards environmental protection and sustainable development. To this end, we have implemented various initiatives and programs to promote green practices, reduce carbon footprint, and improve energy efficiency in our production processes.
We are proud to have contributed to the industry and the environment by being a part of several projects and partnerships that promote sustainability. We regularly exhibit and promote our initiatives at conferences and industry events, and educate our clients and partners on the benefits of green practices.
At FG we believe that sustainability is not just a buzzword, but a way of life. We are constantly exploring new ideas and technologies to reduce our environmental impact and promote sustainable practices.
– How do you ensure compliance with quality standards and regulations in the glass industry in India, and what steps do you take to maintain consistency in your products?
FG is proud to be one of the highest certified glass companies among processors in India and abroad. We have received certifications from IGCC and SGCC, which are American standards, and ASNZ certification for Australia and New Zealand.
Additionally, our UAE company is CE certified. We have also contributed to the formulation of good practices for glass usage in sustainable environments as a part of the National Building Court.
We have always been a forward-thinking company with an unwavering commitment to producing high-quality products. We never compromise on the raw materials or processes that go into determining a good quality product. To maintain consistency in our products, we follow strict quality control measures at every stage of the production process. We conduct regular audits and checks to ensure that our products meet the required quality standards and regulations. Our team is also trained to adhere to the latest industry standards and trends to continuously improve our product offerings.
– Can you discuss some of the most significant accomplishments and milestones that your business has achieved under your leadership?
One of the key areas I focus on is building strong relationships with our customers and partners through effective public relations. This has been a major factor in the success of our business at FG Glass, and has helped me to generate sales and new business opportunities throughout my career. In fact, in the early years of my leadership, I played a pivotal role in securing the majority of sales for the company.
– What is your vision for the future of the glass industry, and how do you plan to contribute to its growth and development?
As a company, we are committed to staying up-to-date with the latest developments and certifications in the glass industry. We actively participate in conferences, particularly those related to façade and glass, both in India and overseas. Through these events, we are able to showcase our products and expand our reach globally.
– What plans do you have for expanding your business and reaching new markets in the future?
To expand our business and reach new markets in the future, we are constantly innovating and introducing new products that address the evolving needs of the industry.
For example, we have recently introduced dynamic glasses and birdfriendly glasses that reduce energy consumption and mitigate bird impacts, respectively.
We are exploring new markets and geographies to expand our reach.
We are investing in marketing and advertising to increase awareness of our brand and products among potential customers in new markets.
We are also looking at strategic partnerships and collaborations to enter new markets and reach new customers.
– How do you balance the demands of running a business with maintaining a healthy work-life balance and what advice would you give to other second-generation entrepreneurs?
To balance the demands of running a business with maintaining a healthy work-life balance, we prioritize sustainability and creating innovative products that drive the movement towards more sustainable architecture. Our factory has implemented various initiatives to reduce dependence on fossil fuels and conventional forms of energy, including a comprehensive water filtration system and zero air emissions. We also prioritize the safety and health of our employees, providing extensive training to ensure the safe handling of glass.
As for advice to other second-generation entrepreneurs looking to take over their family business, I would say that it is important to prioritize both business success and personal well-being. Creating sustainable practices and investing in innovative products can help ensure long-term success while also making a positive impact on the environment.
Taking time for self-care can help prevent burnout and maintain a healthy work-life balance.